Business Hours

Monday to Friday 8 am to 5 pm (CST)

Live Chat (See Bottom Right)

Chat with Customer Service now
(If outside hours: sends an email)


Customer Service within a few hours
(If late evening/overnight, allow up to 1 day)

Phone 1-877-526-7247

Customer Service during business hours
(If outside hours, allow 1 day for voicemail)

Free Shipping over $49

Free ground shipping to continental USA
Plus easy returns within 30 days

Regular Shipping $4.99 - $9.99

Orders below $49, larger items are $9.99
Smaller items are only $4.99

1-3 days to Process

"Quick Ship" items leave in 1 business day
Other items leave in 1-3 business days

Fast Transit Times

1-5 business days depending on distance
"Quick Ship" items ship from Wisconsin

30 Days for Easy Returns

We'll fix any mistakes at no charge
Your mistake? See our Return Policy

Need Faster Shipping?

Contact us for for urgent shipping
Affects transit time, not processing time

Alaska, Hawaii, PR, APO, FPO

Ships by USPS, contact us for shipping rates
Free Shipping not available

120% Low Price Guarantee

We'll match and beat all prices*

LampsUSA - Site Security


What is a "Secure Website"?

LampsUSA is a fully secure website. A secure website uses encryption to scramble the information being sent back and forth. Encryption makes it very difficult for hackers to access or read the information in its original form. Encrypted data looks like random letters and is completely different to the real data.

Your web browser uses a secret encryption key and a special coding technique (a cipher), which is known only to the browser and the website's server. This key is necessary to de-cipher the coded messages which the browser downloads or uploads. Anyone who does not have this secret key cannot access the information, and the key is kept a secret.

Some websites use no encryption at all, and some only encrypt the checkout pages. LampsUSA uses full encryption on every page, for everything that is downloaded or uploaded. Even images and website text are encrypted. Your web browser will decrypt the data safely and automatically, and will then show it to you in its original form.

This means that anything you type in or send or receive to/from the website is secure, including personal information and payment information.


How to tell if a website is secure

Web browsers can operate in "normal" mode and in "secure" mode. You can tell which mode your browser is in by looking at the address bar, usually at the top of the browser window.

If you see a broken key symbol, or an open padlock, you are in normal (insecure) mode. If the key is whole, or the padlock is closed, you are in "secure" mode.

When you browse the internet in "normal" mode, all of the information you type into your browser and all the information the website sends to you are visible to eavesdroppers.

When your browser is in "secure" mode, the browser encrypts all the information between itself and the server. Encrypted information looks like meaningless garbage to eavesdroppers, so your personal information is secure.

LampsUSA is a fully secure site so you should see a padlock or secure key on most browsers.


https means secure

You can also tell if the page is secure, by looking at the website address (url). If it begins with https:// it is using a secure protocol. The "s" stands for "secure". If it begins with http:// without the s, it is not secure.

All urls on LampsUSA begin with https:// and are encrypted.


Transport Layer Security Protection

Transport Layer Security (TLS) is used to secure all connections to LampsUSA. TLS is an encryption protocol used to secure communications over the internet. It's the means by which the web browser "hand-shakes" with the server to agree upon the encryption.

When a padlock icon is displayed in the address bar of your browser next to a URL that starts with https:// then the connection uses TLS.

We support version 1.2 (or higher) of the TLS protocol. TLS technology encrypts, or scrambles, any sensitive information traveling over the Internet. The Advanced Encryption Standard is a block cipher that uses a 128-bit key.

TLS replaced the older SSL (Secure Sockets Layer) protocol. The terms TLS and SSL are still sometimes used interchangeably. This site employs the same protection as the most secure e-commerce sites today, so you can feel secure in shopping online with LampsUSA.


What is a Digital Certificate?

A digital certificate contains the name of a company, website or individual, along with a cryptographic key that can be used to encrypt information that must be sent to that individual.

When your browser switches into secure mode, it asks the website to present its certificate. The browser decides whether or not it trusts the certificate by looking at who issued it. If the browser trusts the certificate, then it will encrypt all communications with that website, using the cryptographic key in the certificate.


Payment Processing by Shopify Payments

LampsUSA uses Shopify payments. Shopify Payments is the leading payment gateway service provider allowing merchants to accept credit card and electronic check payments through their website and over a secure IP (Internet Protocol) connection.

LampsUSA is a Verified Partner Merchant of Shopify Payments, running on the Shopify platform and using the secure Shopify payment platform. Shopify is trusted by millions of e-commerce websites.


Trusted PCI Compliant Payments

The LampsUSA website runs on the Shopify ecommerce platform. Shopify is certified Level 1 PCI DSS compliant. Shopify is very serious about payment security and have invested significant time and money to certify their solution is PCI compliant.

From annual on-site assessments validating compliance to continuous risk management, they work hard to keep our shopping cart and ecommerce hosting secure.

The Payment Card Industry Data Security Standard (PCI DSS) is a security standard for organizations that handle credit and debit card information. The standard was created to increase controls around payment data to reduce fraud. It also ensures that your payment information is secure and cannot be transferred to third parties.


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