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Business Hours

Monday to Friday 8 am to 5 pm (CST)

Live Chat (See Bottom Right)

Chat with Customer Service now
(If outside hours: sends an email)

Email sales@lampsusa.com

Customer Service within a few hours
(If late evening/overnight, allow up to 1 day)

Phone 1-877-526-7247

Customer Service during business hours
(If outside hours, allow 1 day for voicemail)

Free Shipping over $49

Free ground shipping to continental USA
Plus easy returns within 30 days

Regular Shipping $4.99 - $9.99

Orders below $49, larger items are $9.99
Smaller items are only $4.99

1-3 days to Process

"Quick Ship" items leave in 1 business day
Other items leave in 1-3 business days

Fast Transit Times

1-5 business days depending on distance
"Quick Ship" items ship from Wisconsin

30 Days for Easy Returns

We'll fix any mistakes at no charge
Your mistake? See our Return Policy

Need Faster Shipping?

Contact us for for urgent shipping
Affects transit time, not processing time

Alaska, Hawaii, PR, APO, FPO

Ships by USPS, contact us for shipping rates
Free Shipping not available

120% Low Price Guarantee

We'll match and beat all prices*
*See terms and conditions

Contact LampsUSA

Award-Winning Customer Service

LampsUSA has won the Best Customer Service Award by NewsWeek for the past several years running. We have been voted as providing the best customer service for any online lighting store. Experience the expertise of our friendly service staff by contacting us.

Business Hours

Our expert staff should be available from Monday to Friday, from 8am to 5pm Central Time.

Live Chat

To chat live with an expert, click the chat icon in the bottom right of the website. You'll be connected to our award-winning customer service during normal business hours, otherwise you can leave us a message and we'll respond by email.

Questions & Inquiries

See our Frequently Asked Questions.

Please e-mail us at sales@lampsusa.com

Call toll-free with questions or to place an order at 1-877-526-7247. For phone orders, please have the product sku number(s) ready.

Order Status

You can track the status of your order online, or contact us for an update.

Mailing Address

LampsUSA

1212 American Way

Watertown, WI 53094

Learn more about us.

Returns

View our return policy here

More Help and Advice

Visit our extensive lighting guides area for expert advice, guidance and tips.

 


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