Business Hours

Monday to Friday 8 am to 5 pm (CST)

Live Chat (See Bottom Right)

Chat with Customer Service now
(If outside hours: sends an email)


Customer Service within a few hours
(If late evening/overnight, allow up to 1 day)

Phone 1-877-526-7247

Customer Service during business hours
(If outside hours, allow 1 day for voicemail)

Free Shipping over $49

Free ground shipping to continental USA
Plus easy returns within 30 days

Regular Shipping $4.99 - $9.99

Orders below $49, larger items are $9.99
Smaller items are only $4.99

1-3 days to Process

"Quick Ship" items leave in 1 business day
Other items leave in 1-3 business days

Fast Transit Times

1-5 business days depending on distance
"Quick Ship" items ship from Wisconsin

30 Days for Easy Returns

We'll fix any mistakes at no charge
Your mistake? See our Return Policy

Need Faster Shipping?

Contact us for for urgent shipping
Affects transit time, not processing time

Alaska, Hawaii, PR, APO, FPO

Ships by USPS, contact us for shipping rates
Free Shipping not available

120% Low Price Guarantee

We'll match and beat all prices*

LampsUSA - Shipping Policy


Free Shipping on Orders Over $49

Orders of $49 or more (after discounts) will receive free ground shipping anywhere in the lower 48 United States.


Orders Under $49

For orders under $49, most items are $9.99 when shipped to any address in the lower 48 states.

Candelabra lamp shades, light bulbs, finials, accessories and other smaller items cost only $4.99 each to ship. 


Outside the Lower 48?

For Alaska, Hawaii, Puerto Rico, APO & FPO orders, shipping charges vary based on size and weight. We will verify shipping costs with USPS and notify you of the actual shipping cost prior to shipping. USPS is the primary carrier to these addresses, which means Lamps USA must charge at the Post Office's rates.

Generally shipping outside the lower 48 states costs more than the US mainland. Oversized items may also be higher. Please contact us for more detailed information.

These orders do not qualify for free shipping.


Shipping Times

Once we receive your order, it will usually be processed within 1-3 business days before it ships out, and up to 5 days at most unless otherwise noted on the product page.

Orders ship out by UPS or Fedex Ground, or USPS for smaller items. Shipping outside the lower 48 states is via USPS.

Once the order ships, transit times depend on the distance between the warehouse and the delivery address. Most locations in the lower 48 states will receive delivery within 1-5 business days.

Items marked "quick ship" will ship from our Wisconsin warehouse usually within 1 business day, and deliver to most locations within about 1-4 business days.

Tracking numbers will be emailed to you usually within 1-2 business days of the order shipping out. Order status and tracking numbers will also be available on the website order status page, or via your account if you have one.

Once your order is placed, your "order success" confirmation page can be refreshed for updates. This will allow you to view the status of your order and access tracking information. For any other updates on shipping please contact us.


Expedited Shipping

When you've got to have it, Lamps USA will get it to you. Please call toll-free at 1-877-526-7247, or email for expedited options.

We'll do our best to expedite the order processing and shipping rate where possible, but please note expedited shipping will cost more than regular shipping.



Please read our return policy prior to ordering. Please take note of any instructions relating to eligibility for returning items, such as keeping the original packaging and contacting us within 30 days etc.


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