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Lamps USA named Newsweek Best Customer Service 2019

Last Updated on November 29, 2018 by Andrew Romans | 0 comments

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A few weeks ago, we at Lamps USA received the best news to help round out an already amazing year -- and it’s all thanks to you, our loyal customers.

We are honored to be recognized by Newsweek as one of America’s Best Customer Service businesses for 2019. Thank to your continued support, we have ranked number one for online lighting retailers.

Every year, Newsweek selects their ‘best of’ lists by taking a look at our economic landscape. They found this year was a good time to shift their focus towards customer service, because of its strong personal focus on the consumer. The goal was to highlight how companies and consumers interact, and more importantly, how companies nurture these relationships.

Newsweek worked with Statista, a global research firm, to collect and analyze data from 141 different retail categories. As a result, Newsweek’s compilation reveals the best customer service companies across the board.

best customer service lighting


How is Lamps USA committed to excellent customer service?

Lamps USA maintains a rigorous customer service process to ensure every inquiry is answered in a timely manner with up-to-date, relevant information.

Did you know there are multiple ways to get in touch with us?

Customers who want quick answers are welcome to our comprehensive frequently asked questions section. More often than not, you can find the answer you’re looking for here.

Need to talk to a real employee right away? We offer live chat for quick questions in real time. Just click on the ‘Live Chat with an Expert!’ tab on the bottom right of your desktop screen.

Maybe email is more your preferred method of communication. In that case, e-mail LampsUSA at sales@lampsusa.com for order inquiries.

No computer? No problem! Get in touch with us via phone toll-free at 1-877-526-7247 (Mon-Thu 8-8 CST (Fri, Sat 9-6, Sun 12-8). Don’t forget to have the manufacturer & product number(s) along with your credit card ready.

Last but definitely not least, we’re happy to collect customer feedback and communications through regular mail. Contact us at:

LampsUSA
1212 American Way
Watertown, WI 53094

Thank you again to those of you who have made Lamps USA your number one lighting retailer for lamp shades, standing lamps, outdoor lighting, and more. Having trouble finding where to begin on your shopping journey? Check out our helpful (and free!) lighting guide and explore what your space can become.

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