Lamps USA received the best news to help round out an already amazing year -- and it’s all thanks to you, our loyal customers.
We are honored to be recognized again by Newsweek as one of America’s Best Customer Service businesses for 2020. We also won the top spot for 2019, which is humbling since we truly care about each customer. Thank to your continued support, we have ranked as one of the best online lighting retailers.
Every year, Newsweek selects their ‘best of’ lists by taking a look at our economic landscape. They found this year was a good time to shift their focus towards customer service, because of its strong personal focus on the consumer. The goal was to highlight how companies and consumers interact, and more importantly, how companies nurture these relationships.
Newsweek worked with Statista, a global research firm, to collect and analyze data from 141 different retail categories. As a result, Newsweek’s compilation reveals the best customer service companies across the board.
Lamps USA maintains a rigorous customer service process to ensure every inquiry is answered in a timely manner with up-to-date, relevant information.
Did you know there are multiple ways to get in touch with us?
Customers who want quick answers are welcome to our comprehensive frequently asked questions section. More often than not, you can find the answer you’re looking for here.
Need to talk to a real employee right away? We offer live chat for quick questions in real time. Just click on the ‘Live Chat with an Expert!’ tab on the bottom right of your desktop screen.
Maybe email is more your preferred method of communication. In that case, e-mail LampsUSA at email@example.com for order inquiries.
No computer? No problem! Get in touch with us via phone toll-free at 1-877-526-7247 (Mon-Thu 8-8 CST (Fri, Sat 10-4, Sun 12-4). Don’t forget to have the manufacturer & product number(s) along with your credit card ready.
Last but definitely not least, we’re happy to receive customer feedback and communications through regular mail. Contact us at:
1212 American Way
Watertown, WI 53094
Thank you again to those of you who have made Lamps USA your number one lighting retailer for lamp shades, standing lamps, outdoor lighting, and more. Having trouble finding where to begin on your shopping journey? Check out our helpful (and free!) lighting guide and explore what your space can become.