I ordered a shade for a very old floor lamp at my vacation house, 350 miles away, which I only visit every six weeks or so. Once I got to the house, I unfortunately discovered the shade was too small. With Denise’s patient guidance, I was able to order the correct size and had it shipped directly to my vacation house, arriving to coincide with my next visit.
But the pandemic kept me from returning for over two months. Once I got back for Memorial Day weekend, I was happy to see that the shade was exactly the right size and is perfect for the lamp.
I could not be more satisfied with the shade and, more importantly, with the service.